The police inspectorate of Kosovo is an independent body set up to investigate serious complaints against the police service in Kosovo. 

How can they help you?

If you are concerned about the performance of the police, in particular about the actions of an individual police officer or a civil servant working for the police, you can file a complaint directly with the police inspectorate. If the police have acted in an unprofessional manner, such as targeting you because you belong to a particular community, you can submit a complaint and the inspectors will investigate. If they find that there has been an offence, then the individual or group responsible will be sanctioned. You can file a complaint by directly contacting the police inspectorate either in person or in writing to the address below. They will start a formal investigation within 14 days of receiving your complaint, and complete the case within three months. Alternatively, you can also file a complaint by writing to the Ministry of Internal Affairs, or by going directly to any police station. The complaint will then be forwarded to the police inspectorate, unless it is considered to be a minor offence, in which case it will be dealt with directly by the professional standards unit of the police.

If you think you have been mistreated or discriminated against by police officials, or civil servants because of your sexual orientation and/ or gender identity, please notify us also. We as an organization are working towards an inclusive society, and responsible institutions- therefore, it is crucial that we are notified about such offenses. 

Contact information 

Police Inspectorate of Kosovo, Str. Tirana, (ex BuildingUrata), +381 (0) 38 213 388, 213 798, Prishtinë/Priština